Privacy Policy

IR Pros Mobile Application Effective Date: 07/07/2026

Overview

IR Pros (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and handle information when you use our mobile application (the “App”). Please read this policy carefully before using the App.

By using the App, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect two categories of data: information linked to your identity and information that is not linked to your identity.

Data Linked to Your Identity

The following types of data may be collected and associated with your personal identity:

Contact Information

  • Name
  • Email address
  • Phone number
  • Physical address
  • Other user contact information

Identifiers

  • User ID
  • Device ID

User Content

  • Photos or videos
  • Emails or text messages

Diagnostics

  • Crash data
  • Performance data
  • Other diagnostic data

This information is used to provide and improve App functionality, authenticate users, deliver support, and maintain the security and integrity of our services.

Data Not Linked to Your Identity

The following data may be collected but is not associated with your personal identity:

User Content

  • Audio data

This information may be used for analytics, quality improvement, or App functionality without being tied to who you are.

How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve the App
  • Authenticate and manage user accounts
  • Respond to support requests and communications
  • Monitor App performance and diagnose technical issues
  • Comply with applicable legal obligations

We do not sell your personal information to third parties.

Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we take reasonable steps to delete or de-identify it.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, contact us using the information below.

Children’s Privacy

The App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

IR Pros 539 W. Commerce Street #4090, Dallas TX 75208 [email protected]

This Privacy Policy applies to the IR Pros mobile application available on the Apple App Store.